AI receptionist

A receptionist who answers your calls, 24/7.

An AI receptionist answers your calls in French, German, English and Romanian, with a natural voice. She notes the request, books meetings in your calendar and only passes on what really matters.

Languages
French, German, English and Romanian.
Who it is for
SMEs, practices and independents who cannot always pick up the phone.
Budget
Custom quote, after a first conversation.

Day to day

What it does

She takes care of the phone. You keep your time for your work.

01

Answers every call

Day, night and weekends, without keeping anyone waiting.

02

Speaks the caller’s language

She recognises the language on her own and replies in it.

03

Takes the request

You receive a clear summary by e-mail after the call.

04

Offers meetings

Based on your availability and what is already in your calendar.

05

Recognises returning callers

Your clients do not have to explain everything again.

06

Transfers urgent calls

What cannot wait reaches your phone.

07

Gives the status of a case

After checking who is calling, she says where their request stands.

Steps

How it works

01

We define together what she should say and do

Your opening hours, your services, your rules and the frequent questions.

02

We connect her to your number and your calendar

Your calls reach her, and meetings land in your calendar.

03

You test her

You call her yourself, and we adjust whatever needs adjusting.

04

She answers, you stay in control

A dashboard shows every call, and you confirm the meetings.

Guardrails

She helps, you decide.

You confirm the meetings

A proposed meeting stays pending until you approve it.

No invented prices

She sticks to what you give her; for anything else, she takes a message.

Data under control

Swiss hosting possible, no audio recording, transcripts deleted after 90 days by default.

A human stays reachable

If the caller asks, she transfers the call to you or arranges a callback.

Try her

Our own receptionist, Ana, answers our calls.

Talk to Ana yourself: get a personal link by e-mail, or let her call you.

1 trial per person, 3-minute call, free.

Call Ana: +41 31 539 40 88

She is VELLORNE’s own receptionist: she answers our calls 24/7, in French, German, English and Romanian.

How would you like to try Ana?

Frequently asked questions

An AI receptionist, with nothing left unclear.

What is an AI receptionist?

An AI receptionist answers your company’s calls on your behalf, with a natural voice. She takes the request, e-mails you a summary, proposes appointments based on your calendar and transfers urgent calls to you.

Which languages does she speak?

French, German, English and Romanian. She recognises the caller’s language on her own and replies in the same language.

Does she answer at night and at weekends?

Yes. She answers 24/7, day and night and at weekends, without keeping callers waiting.

Are calls recorded?

No audio recording is kept. Transcripts are deleted after 90 days by default, and Swiss hosting is possible.

Can she book appointments on her own?

She proposes appointments based on your availability and what is already in your calendar. Each proposed appointment stays pending until you agree, from a dashboard that shows every call.

What if the caller wants to speak to a person?

She transfers the call to you or arranges a call-back. For a question you have not given her an answer to, a price for example, she invents nothing and takes a message.

AI receptionist

Missing calls?

Tell us how your calls are handled today. We will show you what your AI receptionist can take care of.